Privacy Policy

Privacy Policy

Introduction

Welcome to https://englewood-geriatrics-therapy.denvermentalhealthcare.com (hereinafter referred to as “Englewood Geriatrics Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://englewood-geriatrics-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software we offer.
  3. Online services and products accessed through our platform.
  4. Interactions between our users and our team, including communications via email, phone, or text messages.

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies which govern the use of your data by those entities.

Processing Activities

This Privacy Policy outlines our practices for the following activities:

  1. Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process personal data to deliver and improve our offerings.
  2. Website Visits: We track interactions with our websites to understand user behavior and preferences, which helps us enhance our online experience.
  3. Communications: We may reach out to you via newsletters, emails, calls, or texts/SMS for various purposes, including marketing, support, and service updates.

Personal Data Collection

We collect several types of personal information to provide and improve our services:

  1. Account Details: This includes your username, email address, and password hash (to ensure security).
  2. Payment Information: We process data related to billing and payments, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Records: For financial transactions, we store basic financial information necessary for processing payments.
  4. Purchase History: Details about the products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs (if you choose to link them).
  6. Location Data: Information about your location when using our geo-enabled services.
  7. Feedback and Reviews: Comments, reviews, or feedback you provide to help us improve our products and services.
  8. Social Media Content: If you interact with us on social media platforms, we may collect data from those accounts (with your consent).
  9. Product Information: Details about the products you show interest in or purchase through our website.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

Cookies are small text files placed on your device to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These cookies enable core functionality (e.g., keeping you logged in) and improve security.
  2. Preference Cookies: They remember your preferences, language settings, and other customized elements.
  3. Analytics Cookies: Used by our analytics tools to track site usage, gather user feedback, and help us understand user behavior.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for legal compliance, record-keeping, or dispute resolution is stored until the requirement ends.
  2. When no longer needed for these purposes, we delete or anonymize your data securely.

Security Measures

We have implemented robust security practices to safeguard your personal information:

  1. Encryption: We use encryption for data in transit and at rest to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Only authorized personnel with a legitimate business need have access to sensitive data.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from such individuals.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If inaccurate or incomplete data exists, you can request its correction.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your data.
  4. Restriction: You may limit our processing of your personal data under specific circumstances.
  5. Data Portability: In some regions, you can receive a copy of your data in a structured format.
  6. Objection: You have the right to object to certain uses of your data.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or seek clarification, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this policy at any time. Any significant changes will be notified via our website and/or directly to you. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Address: Englewood Geriatrics Therapy, 1234 Main Street, Denver, CO 80202 (for written correspondence)

We are committed to addressing your concerns and ensuring a transparent and secure user experience.